Account Deletion Guide

This guide provides step-by-step instructions for buyers on how to delete their account on the platform.

Navigate to Account Settings:

• The buyer should log in to their account on the platform.
• Buyers should click on “Account” option on right bottom of the screen.
• Upon clicking on the account settings, the buyer will land on the settings page.
• Here, the buyer can view various settings related to their account.




Locate the "Delete Account" button:

• On the settings page, look for the "Delete Account" button.




Account Deletion Confirmation:

• Initiating Account Deletion: To initiate the account deletion process, click on the "Delete Account" button.

• Confirmation Prompt:

  • A confirmation prompt will appear, asking the buyer to confirm their decision to delete their account.

• Confirmation Message:

  • Upon confirming the deletion by clicking on the "Delete" button, a confirmation message will be displayed. This message acknowledges the buyer's action and provides reassurance.
  • Confirmation message: "Thank you for Shopping with us! Your account has been successfully deleted."




Additional Assistance:

• If you encounter any issues or have questions about the account deletion process, please contact Yankeekicks customer support for assistance.




Important Note:

• Once an account is deleted, it cannot be recovered. Make sure to download any important data or information before proceeding with the deletion process.




Buyer’s Order Status:

• If a Buyer deletes their account before receiving their order, in that case, the buyer can track their order on YK web page YankeeKicks Online.

Thank you for considering the account deletion process on our Yankeekicks portal. This user guide will walk you through the steps necessary to successfully delete your seller account.

Accessing Account Settings:

• Navigate to your account settings by clicking on your profile icon.
• Within the settings, locate and click on the three-dot "Kabab" menu located on the upper right-hand side of the page.




Option for Deleting Account:

• Within the three-dot menu, you should see an option labeled "Delete Account." Click on this option to proceed.




Account Deletion Confirmation:

• Upon selecting "Delete Account," you will be redirected to the "Account Deletion Prerequisites" page.




Account Deletion Prerequisites:

On the "Account Deletion Prerequisites" page, ensure the following conditions are met:

• Balance and Wallet Status:

  • Your wallet balance must be zero. Review your wallet balance to ensure there are no funds remaining.

• Cashout Pending:

  • If you have initiated a cashout transaction, please wait until the transaction is completed.




Accepting Terms and Conditions:

• Before proceeding with account deletion, you must accept the Terms and Conditions (T&C) associated with the deletion process. Please refer T&C for detailed information.




Initiating Account Deletion:

• After accepting the T&C, click on the "Delete Account" button to initiate the deletion process.




Confirmation Prompt:

• A confirmation prompt will appear, asking you to confirm your decision. Click on the "Delete" button to proceed.




Confirmation Message:

• Upon clicking "Delete," a confirmation message will be displayed, acknowledging your action.
• Congratulations! Your seller account deletion process is now complete. If you have any further questions or need assistance, feel free to reach out to our support team for help. Thank you for your participation on our platform.